(Alarm Receiving Centre) Controller to operate in a busy Central Station dealing with a wide variety of UK/Ireland/International Customers and provide remote monitoring of their security systems including CCTV/Fire/Intruder/Panic alarms.
This role requires excellent communication as well as a high standard of attention to detail as the Controller will be required to task the appropriate response when dealing with numerous alarms from tasking local in house Rapid Response Teams to liaising with Emergency Services. Excellent Customer Service skills is a must have.
SIA(Security Industry Authority) CCTV license desirable however this can be provided via the in house training team. Applicants must be IT literate and hold a minimum of grade C in English and Maths.
4 on 4 off 12hr shift pattern. Perm Nights. 8pm-8am.
Salary is £8.50 per hour (12 week training period at £8.21)
Overtime available and paid at time and a half.
Based in our Silverwood Office