Application Support Analyst

Location Belfast, County Antrim
Job Type Permanent
Salary Negotiable
Published 9 months ago
Start Date ASAP
Contact Jonathan McConnell
Job Ref JM234_1544529847

Job Description

Application Support Analyst

Location: Belfast, County Antrim, Northern Ireland

Salary: Negotiable

Grafton Specialist Recruitment has been retained to recruit an Application Support Analyst for a leading player in the local energy market-based in Belfast, County Antrim, Northern Ireland.

The Job

As the Application Support Analyst, you will provide support to a large range of corporate and operational systems and applications across the group. You will possess extensive experience providing application support across a complex integrated systems environment. You will provide second and third line support across a wide range of applications. This will include deployment, support, and maintenance.

Key Responsibilities

  • Second and third line support
  • Liaise with 3rd party suppliers and contractors. To include SLA tracking and contract reviews
  • Scheduling and management of system upgrades
  • Testing of new applications and application changes
  • Assist in the preparation of documents. To include: impact assessments, project plans, and tender evaluations

You Must Have:

  • Third Level qualification in Computer Science, Information Technology or related subject or extensive relevant experience
  • Demonstrated experience of providing application support
  • Significant support role experience in a customer facing environment
  • Demonstrated ability in documenting systems including writing technical specifications and design documents
  • Strong technical and analytical skills

Would Be Nice If You Had:

  • Experience of delivering support to systems within a regulated environment preferably the utilities sector
  • Demonstrated working knowledge of SQL
  • Previous experience working with and supporting business-critical systems.

Salary and Benefits

The successful candidate will enjoy a competitive salary and bonus scheme

Contact Details & Deadline

To be considered for this position, please forward your CV to Jonathan McConnell at Grafton Recruitment by clicking on the APPLY button on this page and attaching your CV.

Call me, Jonathan McConnell, directly on 07384 513 095 or email for more details

The Grafton Specialist Team is a dedicated division within Grafton Recruitment, focused on providing Permanent, Contract & Temporary staffing solutions across; Construction, Engineering, Accountancy & Finance, Health & Safety, HR, IT, Sales & Marketing, Manufacturing, and Procurement.


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