Band 3 Support Officer

Location Belfast, County Antrim
Job type Temporary
Salary Up to £8.90 per hour
Published 11 months ago
Start date ASAP
Contact Kathryn Blair
Job reference HSC2678_1562079371

Job description

Role: Band 3 Support Officer

Rate of Pay: £8.90

Location: Belfast

Hours: 37.5 per week (shift work including nights and weekends)

Duration: at least 3 months

Main duties/Responsibilities:

  • Provide an effective customer service.
  • Meet and greet patients on arrival to the Department in a professional and courteous manner and provide any relevant information required.
  • Communicate effectively within the multi-disciplinary team, ensuring that patient's needs are known.
  • Contribute to maintaining a safe, clean and tidy environment, which includes monitoring the environment and equipment.
  • Ensure patients are kept informed of any delays in their treatment, admission or discharge.
  • Ensure effective participation in the patient liaison process including effective management of the process.
  • Ensure the Department has sufficient stocks to meet patient and staff needs.
  • Respect the privacy and dignity of patients whilst carrying out their duties.

Essential Criteria:

  • 4 GCSEs at Grades A-C including Maths[1] and English or English Language (excluding English Literature) or equivalent / higher qualification AND 1 years' experience in a clerical / administrative role OR 2 years' experience in a clerical / administrative role

  • Experience in the use of Microsoft office products including Word, or equivalent

To be shortlisted for this role all applicants MUST meet the essential criteria. If you are interested please upload your CV to the link provided, and Kathryn or a member of the team will be in contact to confirm if you have been shortlisted.

Successful candidates may need to apply for an Access NI Certificate with Grafton Recruitment regardless if you already have a valid certificate. It will be a cost of between £26 - £33 depending on clearance level.


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[1] Managers will need to decide on appropriateness of mathematics for a post - this should only be included where there is a genuine need for numeracy.

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