Band 4 Medical Secretary East Belfast

Location Belfast, County Antrim
Job Type Temporary
Salary Up to £9.83 per hour
Published 6 months ago
Start Date ASAP
Contact Angie Johnston
Job Ref FT Admin_1543248187

Job Description

Grafton Recruitment has been appointed as HSCNI's number 1 recruitment provider for Admin, Clerical and Support Services.

Band 4 Medical Secretary required on a temporary basis based in Woodstock Lodge

Rate of Pay: £9.83 per hour

Hours: 37.5 hours

Duration: 3- 6 with possible extension

Main duties/Responsibilities:

  • To undertake any secretarial tasks appropriate to the band as required by the team Medical Secretaries.
  • To act as a point of contact for all forms of communication between the Consultant, patients, relatives, all hospital staff, General Practitioners and their staff and outside agencies.
  • Effectively deal with telephone calls from patients, relatives, hospital staff and General Practitioners and other individuals or organizations, taking messages, ensuring follow-up and resolving any problems as appropriate to band.
  • Assist in the coordination of arrangements and documentation to ensure patients receive treatment at the right time, with test results made available to Consultants and Clinical team when necessary.
  • Participate in meetings and take appropriate action in line with service provision as appropriate to band.
  • Record and process all referrals on the appropriate IT system and undertake checks in line with service protocols and procedures.
  • To open and prioritise all incoming mail and action accordingly.
  • Typing of correspondence and other documents as required - both audio typing and copy typing.
  • To ensure all medical case notes are appropriately maintained in accordance with Trust Policies and Procedures.
  • Obtain patient's case notes and x-rays as necessary.
  • Register new patients and create a new set of patient notes as required.
  • Register patients on the waiting list or arrange their admission, as appropriate.
  • Collect and collate statistical information.
  • Participate in the development of local policies and procedures as appropriate.
  • Maintain and record information in relation to statutory procedures and notify the appropriate Authority.
  • When necessary deal with fast track referrals to ensure timely appointments are made.
  • Assist patients and their carers by arranging translation/interpretation facilities.
  • To provide secretarial cover appropriate to the band as and when necessary to ensure an efficient secretarial service is maintained in the absence of colleagues.
  • Arrange patient transport as and when required as per local arrangement.
  • The post holder will be working in a changing environment. He/she will be expected to adapt to change and undertake other duties within the band of the post as required.
  • The execution of other duties (appropriate to the grade) which may be assigned from time to time.

  • 4 GCSEs Grade C or above, to include English, or equivalent AND 1 year's secretarial/clerical experience OR 2 years' secretarial/clerical experience and GCSE Grade C or above in English or equivalent
  • OR NVQ Level 2 in Administration and 1 year's secretarial experience/clerical experience
  • RSA/OCR Stage II word processing/typewriting.
  • Knowledge of Microsoft Office, including Word, Access and PowerPoint.
  • Ability to work as part of a team and on own initiative.
  • Good interpersonal and organisational skills.
  • Previous experience compiling and producing clear and accurate documents, reports and letters.
  • Ability to develop good working relationships with officers of various grade and professions.

To be shortlisted for this role all applicants MUST meet the essential criteria and be available to work in Belfast

If you are interested please upload your CV to the link provided, and Angie or Kathy will be in contact to confirm if you have been shortlisted.


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