Role: Band 6 Project Team Lead
Rate of Pay: £14.20
Location: BSO, Chichester Street, Belfast
Hours: 37.5 hours per week
Duration: Until 31/03/2020 - possible extension to September 2020
Provide Project and Implementation support for the Patient Portal project. Assisting with project documentation, Preparing and executing test plans, creating and updating user documentation, Training and implementation support, recruiting and supporting staff and patients for implementation of a regional web application which gives patient access to their Health record.
- Analyse user requirements and facilitate the design, implementation, development, documentation and support of complex ICT solutions;
- Work with software suppliers in the development and implementation of solutions;
- Lead in the testing and review of products and solutions;
- Work with and monitor vendors/suppliers in relation to performance, change requests etc.
- Provide ICT technical expertise, feedback and guidance to service users and Key Stakeholders;
- Provide direction, guidance and feedback to ICT services and project team members, both internal and external to ITS;
- Lead or participate in and undertake appropriate tasks within ICT Programmes of work, reporting on progress as required;
- Lead or participate in the planning and scheduling of the implementation of projects to meet project milestones deadlines
- Assist in the approval, selection and procurement of hardware, software and services, achieving best value for money and compliance with relevant standards.
- Input to change release and change management activities associated with solution upgrades or change with all stakeholders, including ITS Change Advisory Board (CAB);
- Contribute to the development and maintenance of Service Transitioning Assurance Process (STAP) documentation;
- Record, analyse and resolve complex incidents and problems related to ICT solutions;
- Take responsibility for communicating technical issues/incidents to service users and key stakeholders;
- Undertake any other duties as may be assigned by the Service Manager
Development and Innovation
- Research and monitor ICT developments and where appropriate make recommendations for the introduction service improvements. This may include new technologies or systems to support and enhance service delivery
- Engage in personal and professional development to maintain a high level of Knowledge of ICT technologies and methodologies
- Development of knowledge of the relevant business areas associated with the ICT service or Project.
- Maximise the use of ICT Services ensuring best value for money and most efficient use of resources
-Other duties are detailed-for further information please contact Kathryn.
1a. A university degree in a computer science related discipline or equivalent recognised ICT professional qualification AND 2 years recent relevant experience*
1b. An HND in a computer science related discipline or equivalent recognised ICT qualification AND 3 years recent relevant experience*
1c. 5 years recent relevant experience*
*Relevant experience is defined as providing or supporting Programmes and Projects in a business environment. A business environment in this context includes ICT areas such as Programme/Project Office, application implementation, service delivery, software development & support; web design and development; communications and network support; and technical support services for infrastructure.
Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment.
2. Ability to work as an effective member of a team including managing the work of others;
3. Proven ability to communicate effectively, both orally and in writing (as appropriate to meet the needs of the post in full), and to establish good professional relationships;
4. Proven ability to use own initiative and to work with minimum supervision;
5. Ability to undertake detailed investigations, analyse complex data, present results in an appropriate manner and make sound recommendations;
6. Ability to work accurately, demonstrate attention to detail and prioritise and organise workload within a pressurised environment and to tight project timescales.
To be shortlisted for this role all applicants MUST meet the essential criteria. If you are interested please upload your CV to the link provided, and Kathryn or a member of the team will be in contact to confirm if you have been shortlisted.
Successful candidates may need to apply for an Access NI Certificate with Grafton Recruitment regardless if you already have a valid certificate. It will be a cost of between £18- £33 depending on clearance level.
**PLEASE NOTE THE CLOSING DATE FOR THIS POSITION WILL BE Monday 28th October 2019.**