Case Administrator - Public Sector - Kilkenny

Location Kilkenny, Republic of Ireland
Job type Contract
Salary Up to €36000 per annum
Published about 2 months ago
Contact Laura Craughwell
Job reference 6363_1582216085

Job description

Case Administrator - Public Sector - Kilkenny

Grafton Recruitment is currently seeking to recruit an experienced Case Administrator for our client, a prominent public sector organisation. Based in their Kilkenny offices, these positions will be offered on a contract basis for 12 month contract, with a strong possibility of extension upon completion.

The Role:

The purpose of this role will be to provide cohesiveness and continuity in the service delivery of the organisation. The successful candidate will provide service excellence to customers and colleagues by supporting the team to improve efficiencies with regards to data collation and data quality, including the development of systems and automation of processes. The post holder will also be responsible for the coordination and implementation of administrative tasks related to service and programme delivery.

Key Responsibilities:

  • Collating service-level data across various systems for use by case managers
  • Assist in the collation of reports for internal and external audiences
  • Assist with solving data-related problems within the team and implement efficient data channels
  • Develop and implement new processes to improve data quality control and data integrity
  • Review and enhance data harvesting mechanisms with a view to implementing efficiencies
  • Work with colleagues in other units to develop processes for data sharing
  • Supporting collation of data, to respond to Funder Queries; Parliamentary Questions etc
  • Coordination of Sustainability Funding process and funding requests with team
  • Coordination and support of cyclical County Committee & Voluntary Organisations case management
  • Coordinating and dissemination of information in respect to compliance outcomes across team
  • Supporting Manager in respect to aspects of internal commissioning


  • At least 2-3 years' administration experience of working within a data environment with set deliverables
  • Good attention to detail and good administration experience
  • Strong communication, interpersonal skills and ability to work with multi- disciplinary teams
  • Strong organisational skills and the capacity to review the work of colleagues
  • A good understanding of SharePoint, Dynamic 365 CRM, Excel, Power BI
  • A proven customer service ethos with strong relationship building skills across business teams and external stakeholders
  • Knowledge of workings of the community/voluntary/public sector is desirable

A salary in the region of €36,000 along with benefits will be on offer to the successful candidate.

To be considered, please send as copy of your cv for review to Laura Craughwell at Grafton Recruitment by clicking the enclosed link.

The closing date for applications is Friday, February 28th 2020.

Why use Grafton?

We know that finding the right job can be challenging but we have the tools and resources to succeed. We are an established recruitment agency since 1983, we offer permanent and temporary clients in multiple industry sectors in Republic of Ireland and Northern Ireland. For further information please apply with your up to date CV by the clicking the button or call Laura Craughwell on 01 4505288.


Notifications straight to your inbox

We know finding the right job can be challenging. We have the tools and resources to help you succeed.
Get started with Grafton today!

Set a job alert