F/t permanent Customer Sales/Support Advisor required for Saintfield.
Duties will include:
- Contacting potential customers by telephone after they have ordered samples from our website
- Providing an excellent customer service to include product information, quotations and order delivery dates
- Dealing with queries by telephone, web and emails.
- Helping customers across a range of channels, both over the phone, web and emails.
- Liaising with stockist to ensure customer orders can be fulfilled and arranging customer returns with third-party couriers
- Meeting and achieving weekly targets
- Excellent telephone manner
- Self-motivated and driven by a desire to succeed
- Excellent problem solving skills
Salary is depending on experience.
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