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Customer Service Administrator - Swords (6 months)

Location Dublin North, Dublin
Sector
Job Type Temporary
Salary €12 - €12.50 per hour
Published 6 months ago
Start Date ASAP
Contact Sarah Healy
Job Ref DN 0001900_1546271339

Job Description

Grafton Recruitment is currently recruiting for a Customer Service/Operations Administrator on behalf of their client, a global company specialising in IT. This is a temporary role initially for approx. 6 months but may develop into a permanent position for the right candidate. This role will be based in Swords.

The main duties will include:

  • Managing inbound calls in a courteous and professional manner
  • Assisting customers with queries and assist with order processing
  • Analysing customer account information and updating database system
  • Provide administrative support including extensive work on MS Office
  • Liaising with other departments daily
  • Work individually and as a team to achieve targets
  • Ad hoc project work as and when required

Skills/Experience required:

  • Leaving Certificate including 5 passes at Ordinary Level including a pass in Maths and English
  • The ideal candidates will have previous experience in an administration role in a customer service environment
  • Excellent communication and interpersonal skills
  • Strong computer skills including MS Office, Oracle a distinct advantage
  • Flexibility in approach to working arrangements

This is an excellent opportunity for an immediate start with an established organisation. The rate of pay on offer is €12-12.50. The working hours will be 8.30am-5pm Monday to Friday (flexible).

For immediate consideration, please forward an up-to-date CV. Please note, interested applicants must be available for an immediate interview.

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