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Customer Service Advisor

Location Enniskillen, County Fermanagh
Sector
Job Type Permanent
Salary £16000 - £20000 per annum
Published 21 days ago
Start Date ASAP
Contact Avril Granleese
Job Ref EN 000105P_1553871167

Job Description

CUSTOMER SERVICE ADVISOR Enniskillen, Co Fermanagh Permanent

The Client:

Our client an innovative online retailer is currently looking for a proactive individual. This is a great opportunity to play a role as part of the Company's ambitious growth plans.

The Role:

  • Taking a high volume of incoming calls which include customer complaints, queries, orders, contacting potential customers, order processing and arranging deliveries
  • Liaise with warehouse on orders and delivery amendments
  • Deal with direct customer service calls and email queries
  • Resolve any delivery

Hours of Work:

  • You will be required to work 40 hrs per week. From time to time you may have to work more hours during peak trading periods.

Requirements:

  • Must have previous experience in a similar role
  • Strong IT skills including MS Excel
  • Fluent in written and spoken English
  • Good attention to detail and ability to multi task and prioritise
  • Ability to work extended hours and weekends at peak season

In Return:

  • £16-20k depending on experience

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