Job Description

• Previous call centre or banking experience is not essential.
• Applicants must demonstrate a keen desire to learn and have a hunger for success.
• A great attitude towards providing an excellent level of customer service which exceeds customer expectations.

- The ability to work with skill, care and diligence and treat customers sensitively and responsibly

• Strong verbal communication skills
• Applicants will be subject to strict vetting, including 3 years of referencing, a credit check and criminal record check.

Hours of work:

• Weekly rotational shift pattern
• Average of 35 hours per week
• Operating hours between 0700- 2300
• Maximum of 5 out of 7 days (over a Mon- Sun weekly period)
• Maximum of 7 weekend days over an 8 week period
• 2 consecutive midweek NWD's when a full weekend is worked
• 8 weeks notice of confirmed shift pattern