Customer Service Advisor - Fraud Band B

Location Belfast, County Antrim
Job Type Temporary
Salary Up to £10.21 per hour
Published 4 months ago
Start Date 19/08/19
Contact Fiona Mahaffey
Job Ref fm0619_1561110501

Job Description

Reporting to a Team Manager in Fraud who supports new and existing customers with their complex fraud enquiries. You will provide excellent customer service, ensuring all customers are dealt with quickly and professionally, helping Britain and Northern Ireland prosper, providing fair outcomes and fulfilling customer's needs at first touch or consulting with the right person or channel of choice as appropriate. You will act in line with the Group Values and Behaviours and Codes of Responsibility and own your personal development.

  • Putting Customers First
  • Keeping it Simple
  • Making a difference together

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