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Dispute Resolution Advisor - Law Grad

Location Dublin City Centre, Dublin
Sector
Job type Contract
Salary €24000 - €25000 per annum
Published 18 days ago
Start date ASAP
Contact Laura Craughwell
Job reference 6321_1581334757

Job description

Dispute Resolution Advisor - Law Grad

At Grafton Recruitment we are currently working in partnership with a not for profit organisation with Dublin City Centre offices. This organisation is committed to providing information, advice, education and outreach programmes in relation to consumer rights within the EU and are currently seeking a motivated and like minded Dispute Resolution Advisor to join their team taking up a 12 month contract.

This position would best suit a Legal Graduate with an interest in consumer law and the working of European institutions. Full training on consumer rights and legislation will be provided.

Duties will include:

  • General office administration
  • Responding to queries from the public via email and over the phone
  • Offer general advise to consumers to assist in resolving their complaint
  • Liaise with colleagues and traders on more complex matters
  • Conduct research in the area of consumer rights as requested
  • Contribute to public relations and marketing projects within the organisation

Applicants will meet the following requirements:

  • Third-level qualification in law
  • Highly organised, detail and results oriented
  • Excellent interpersonal and both written and verbal communications skills
  • Critical judgement, analytical acumen and excellent problem-solving skills
  • Ability to engage with a diverse range of stakeholders
  • Knowledge / interest in consumer affairs issues

This opportunity will be offered as a 12 month contract and an immediate start will be required. To be considered, please send a copy of your cv for review to Laura Craughwell at Grafton Recruitment via the enclosed link.

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