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Enquiry Manager

Location Lurgan, County Armagh
Sector
Job Type Temporary
Salary £9.00 - £15.67 per hour
Published 5 months ago
Start Date ASAP
Contact Coleen Lavery
Job Ref CL374635_1540998246

Job Description

Grafton Recruitment are working in partnership with a large public sector organisation to recruit a temporary Investigation Officer to start ASAP for a duration of 5 Months

Pay rate: 0-12 week's £9.00

13+ week's £15.67

Location: Lurgan

Hours: 37

Essential Criteria

  • Essential - 3rd Level qualification
  • Desirable - Investigative Practice certificate or equivalent

Experience

    • Experience of investigative practice and risk assessment

  • Experience of analysing complex information to support and influence decision making

  • Experience of preparing reports and informing organisational decision making
  • 3-5 years proven experience in working with financial accounts

Desirable

  • Experience of the legal system in Northern Ireland
  • Experience of the maintenance of comprehensive records and databases
  • Experience of the development of processes and procedures
  • Knowledge, Skills & Abilities

Essential

  • Ability to lead on the conduct of enquiries and investigations
  • Ability to manage a diverse and complex workload
  • Ability to manage casework in connection with enquiries and investigations ensuring proper maintenance of records
  • Ability to establish effective risk profiling and targeted use of resources

Desirable

  • Knowledge of Charity Accounts

Duties

  • Lead on the conduct of inquiries and investigations arising from external complaints, referrals from other regulators or internal referrals arising from CCNI's ongoing monitoring
  • Assess the accounts and operation of charities under investigation
  • Manage casework in connection with inquiries and investigations ensuring proper maintenance of records and meet casework processing targets
  • Ensure that systems and processes are in place that target the resources of the team in accordance with good risk profiling practice
  • Manage specialist skills when appropriate
  • Ensure well researched, analysed and considered advice is available to the senior management team, Board and other teams
  • Act in cooperation with other regulators or public bodies when necessary
  • Take action through the courts on behalf of CCNI in pursuance of an investigation or its outcome when necessary
  • Work closely with Monitoring and Compliance Manager on scrutiny of larger charity accounts
  • Demonstrate investigative experience and financial skills
  • Comply with Data Protection, Freedom of Information and CCNI requirements relating to documentation and record keeping and version control
  • Ability to work flexibly across teams and a range of areas
  • Ability to manage own workload and work simultaneously on range of complex tasks
  • Undertake other ad-hoc duties as may be reasonably required and requested by CCNI

Successful applicants will be required to undertake an Access NI Disclosure check at a cost of £26/£33. A person's criminal record will not, in itself, debar that person from being appointed to this post. Any information given will be treated in the strictest confidence.

To be shortlisted for this role all applicants MUST meet the essential criteria. If you are interested please upload your CV to the link provided, Coleen Lavery will be in touch to confirm if you have been shortlisted.

**PLEASE NOTE THIS ROLE MAY BE FILLED VERY QUICKLY BUT WE WILL KEEP YOUR DETAILS ON FILE FOR ANY FUTURE ROLES THAT COME THROUGH THAT YOU MAY BE INTERESTED IN**

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