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F/T Temp-Perm Customer Service Advisor - Lisburn

Location Lisburn, County Antrim
Sector
Job Type Temporary
Salary Up to £8 per hour
Published 3 months ago
Start Date ASAP
Contact Tanya Lyttle
Job Ref LIS000121_1547669309

Job Description

F/t Temp -Perm Customer Services Advisor required for Lisburn.

Key Purpose of Role:
To provide accurate, valid and complete information to customers whilst ensuring company process/procedures and quality standards are adhered to.

Duties will include:

  • Managing 70 - 100 incoming calls and customer service enquires
  • Complaint handling to include investigation to ensure resolution
  • Place or cancel orders and log all information
  • Processing payments
  • Order processing from emails, phone or fax
  • Outbound calls for queries on orders
  • Access courier systems to check on deliveries

Essential criteria:

  • 5 GCSE's to include Maths & English (Grade C or above)
  • At least 1 yrs experience administration experience to include dealing with high volume calls
  • Excellent communication and time management skills are essential for this role

Hours of work: 8.45 am - 5.00 pm Monday - Thursday & 8.45 am - 4.00 pm Friday

Salary: £8.00 per hour

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