5 GCSE's at Grade C or above (including English and Maths) or equivalent
Minimum of 2 years relevant experience, in a similar role, involving very similar challenges and responsibilities.
Experience of the installation, administration and support of Windows 7 and above.
Experience of supporting desktop applications including Microsoft Office support.
Willing to work a rota covering 9am to 5pm.
Experience in a Customer Service environment.
Must hold current Basic Access NI Clearance
Triage first line mobile phone issues
Backup/restore of files and folders
Triage Hardware - Servers / PCs / Printers / LAN hardware, Software - Server & Desktop operating systems / E-mail / Intranet / Desktop applications, Wide Area Network & VPN
37.5 hours oer week
Working on a rota covering 9am-5pm