Connecting...

ICT Support Engineer

Location Belfast, County Antrim
Sector
Job Type Permanent
Salary £20000 - £25000 per annum
Published 12 days ago
Start Date June
Contact Jane Donnelly
Job Ref JD23_1557329191

Job Description

Location: Belfast
Salary: £20000 - £25000

Grafton Specialist recruitment has been retained to recruit an ICT Support Engineer
Role for a leading Public Sector Organisation who provide support and services to legal professionals across Northern Ireland.

The role: ICT Support Engineer - You will provide 1st and 2nd line support services ensuring that a first-class customer service experience is delivered to staff and members.

Reporting to: Senior ICT Support Engineer

Responsibilities:

* Support the Core Business Systems
* Support and operation of internal and external servers.
* Support the operation of hosted applications, Web Services and Websites
* Support and operation of hosted services: Office 365, Azure, IP Telephony
* Ensuring availability of high speed Internet Access and access to email services
* Supporting IP phone systems
* Supporting a BYOD environment
* Configuring devices to connect to the wired/ wireless network.
* Setting up and operating internal IT and AV equipment for events and training.


Essential Criteria

* 3 years experience on a n ICT Service Desk or Systems Support Team gained in the immediate past 5 years
* Demonstrated knowledge and experience in setting up, configuring and supporting Apple, Windows and Android computers, tablets and smart phones.
* Demonstrated knowledge and experience in administering Office 365
* Demonstrated knowledge and experience of wireless and wired network configuration, usage and connectivity
* Demonstrated knowledge, understanding and application of IT security and Data Protection.

Desirable Criteria
* Apple Certified Support Professional (ACSP
* MTA (or equivalent) Windows Desktop
* MCSA Office 365
* Microsoft Office Specialist (MOS)
* Experience with Active Directory, Windows Server and Azure
* ITIL Foundation
* A Foundation Degree or equivalent
* An IT Security or Data Protection Certification
* Experience in the legal sector
* 2nd and 3rd line Service Desk Support experience.


The Rewards


The successful candidate will enjoy a competitive starting salary circa 20k to 25k per annum depending on experience

Notifications straight to your inbox

We know finding the right job can be challenging. We have the tools and resources to help you succeed.
Get started with Grafton today!

Set Up A Job Alert