IT Technician

Location Ballymena, County Antrim
Job type Permanent
Salary £25000 - £26000 per annum
Published 3 months ago
Contact Jamie Donnelly
Job reference JD021_1573222236

Job description

IT Technician

Location: Ballymena, Co. Antrim

Salary: £25,000

Grafton Specialist Recruitment has been retained to recruit an IT Technician based in Ballymena, Co.Antrim.

The Role

  • Providing first and second line support to the user community, providing immediate solutions where possible or taking ownership of the problem and sourcing additional resources
  • Managing a proportion of the calls on the company IT Fault Logger system, prioritising or re-allocating where necessary to ensure a consistently high level of service.
  • Liaise with hardware and software providers as required.
  • Proactively monitor key IT resources including but not limited to: virtualised and traditional servers, Citrix XenApp servers, SAN and back-up systems, security and firewall products.
  • Administration of Active Directory, IIS, Exchange, SharePoint and ERP servers.
  • Maintain an accurate register of hardware and software assets.
  • Ensure the company data back-up policies are adhered to and updated, as required. Plan and carry out restoration of key systems in line with the company Business Continuity Plan.
  • Maintain and administer the physical network infrastructure, including switches, hubs and cabling to cabinets dispersed throughout the site, as well as the wireless network and associated appliances.
  • To provide ad-hoc training as required to the IT team and to other members of staff.
  • To support other members of IT in implementing various aspects of key organisational projects.
  • Creation and maintenance of IT policies and procedures, ensuring adherence by all staff members.

In return

You will receive a fantastic package, the opportunity to work for a key player in the industry and the opportunity to develop your career in a supportive environment.

Contact Details & Deadline

To be considered for this position, please forward your CV to Jamie at at Grafton Recruitment OR call him on 02890323333

The Grafton Specialist Team is a dedicated division within Grafton Recruitment, focused on providing Permanent, Contract & Temporary staffing solutions across; Construction, Engineering, Accountancy & Finance, Financial Services & Insurance, Health & Safety, HR, IT, Sales & Marketing, Senior Manufacturing, Procurement & Supply Chain & Medical, Health & Social Care.

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