Level 1 IT System Support Administrator

Location Newry & Mourne, County Down
Job Type Permanent
Salary Up to £22000 per annum
Published 5 months ago
Start Date ASAP
Contact Gillian Baxter
Job Ref IT1/GB_1554887364

Job Description

Level 1 IT System Support Administrator



The Client: Located in Newry and with 17 locations across NI and ROI and with 400 employees and growing. This Client is recognised as a market leader within their industry.

The Role:

The successful candidate will form part of a busy IT department which provides IT services and support to the Branch network.

Hours of work: Monday to Thursday 8am-5.30pm and Fri 8am-4pm. 1 in 3 rotation Monday to Thursday 7.30am- 5pm and Friday 7.30am-4pm

Essential Criteria

  • A sound understanding of a Computerised Sales Order Processing/ Stock Control system
  • Microsoft Office products in particular the ability to produce reports using Microsoft Excel/ Access
  • Good problem solving and communication skills
  • Diagnose and troubleshoot day-to-day issues, including user account setup, installation and maintenance of PCs and laptops.
  • Installation and end-user support for Windows 7/8/10, Microsoft Office and other computer software
  • Good understanding of computer systems, mobile devices, LAN/WAN networking
  • Setting up and troubleshooting issues with Networked Printers/Scanners/Photocopiers
  • Setting up and maintaining end-user accounts in Active Directory & Microsoft Exchange
  • Troubleshooting Windows 7/ Windows 8 / Windows 10 Laptops problems in a Windows 2012 domain
  • Escalation to Level 2 and Level 3 support as and when necessary.

In Return:

  • Competitive salary
  • Training and career progression

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