Location Antrim, County Antrim
Job Type Permanent
Salary £16000 - £18000 per annum
Published 6 months ago
Contact Carla McCamley
Job Ref BA 000515_1544802967

Job Description

Our client in the Antrim area are looking to recruit a full time Office Administrator to join their team.

Key Role: Assist in the smooth operation of the company to achieve the highest possible level of customer service and ensure that systems are in place to meet all internal and external requirements

Duties and Responsibilities

  • Manage Account Holders
  • Respond to all customer correspondence and telephone enquiries in a timely and efficient manner
  • Process sales and purchases in a timely manner to effect efficient reporting
  • Reconcile the till and daily sheets
  • Deal politely with customer feedback, and record and report as per company procedure.
  • Ensure that all customer feedback is tracked, monitored and reported to the Manager
  • Assist in reception, processing arrivals and departures, and providing excellent front of house service
  • Procurement and stock control of office stationery, uniforms and other consumables
  • Provide support to management and operations team
  • Assist Human Resources on recruitment, induction of staff, performance review meetings and training
  • Support all maintenance requirements on site
  • Ensure that you are fully aware of the need to safeguard sensitive customer information at all times so that our customers and stakeholders perceive CPS to be a trustworthy brand
  • Adhere at all times to company policies, procedures, processes and best practice
  • Undertake any other reasonable duties as may be required from time to time

Qualifications/Essential Criteria

  • Five GCSEs to include Maths and English at Grade C level or above
  • At least 2 years' experience in a similar role
  • Excellent IT skills including a sound working knowledge of the MS Office suite.
  • Well-developed communication skills, both verbal and written
  • Meticulous organisation and planning skills with a keen attention to detail
  • Ability to work on own initiative and prioritise, working effectively under pressure
  • Adept at problem-solving including being able to identify issues and resolve in a timely manner
  • Possess a proactive and flexible approach
  • Ability to maintain a high level of confidentiality at all times
  • Strong interpersonal and leadership skills, making naturally good first impressions with an ability to be tactful, diplomatic and professional
  • Effectively work as part of a busy team
  • Holder of a UK driving licence for at least 2 years

Desirable Criteria

  • Level 3 Diploma in Business and Administration or equivalent
  • ICT Qualification


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