Customer Service Administrator | Part-time, Temporary | Blanchardstown
The Client: Headquartered in Ballycoolin, our client is a leading supplier to the healthcare industry and part of a global organisation.
The Role: As a Customer Order Processor you will be required to support key functions within the business. You will be responsible for handling a high volume of incoming orders, logistics and general customer satisfaction.
Hours of work: Approx 20 hours per week over Monday to Friday (hours are scheduled between 8.30am-5pm and flexibility to work mornings and afternoons is required).
Contract: 6 months
- Handle all incoming and outgoing customer order processing from the time of order logging to delivery
- Effectively co-ordinate office administration duties such as sales reports, customer reports and other sales activities
- Handle all customer queries in a professional manner
- Assist with logistical issues
- Management reporting and daily/weekly team meetings
- Educated to Leaving Cert standard; third level qualification an advantage although not essential
- At least 1-2 years experience in a busy front-of-house role. Call centre experience would be beneficial
- Excellent communication and interpersonal skills
- Proficient in the use of MS Word and Excel
- Accurate, high speed data entry skills and good typing skills
- Ability to work independently as well as part of a team
- Strong organisational skills and multi-tasking abilities
- Good negotiation skills with the confidence to handle outbound telephone activity
- Hourly rate of €11-12 per hour depending on experience
- Parking provided
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