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Part Time Customer Service Administrator, 3-6 months

Location Dublin North, Dublin
Sector
Job Type Contract
Salary €13 - €14 per hour
Published about 2 months ago
Start Date ASAP
Contact Sarah Healy
Job Ref DN 0002413_1548684183

Job Description

Customer Service Administrator | Part Time | 3-6 Month Contract | Swords

The Client: Located in Dublin North, our client is a leading supplier to the retail industry. They are currently seeking to recruit a Customer Service Administrator on a part time basis. The purpose of this role is to support the sales and service teams as well the operations department. The ideal candidate will have worked in a busy customer facing role, possess excellent relationship management skills and be able to work efficiently in a target-based environment.

Responsibilities:

  • Managing inbound calls in a courteous and professional manner
  • Logging calls on internal system
  • Assisting customers with queries and processing orders
  • Email management - managing order inbox and processing
  • Analysing customer account information and updating database system
  • Provide administrative support including extensive work on MS Office
  • Liaising with other departments daily
  • Work individually and as a team to achieve targets
  • Ad hoc project work as and when required

Working Hours: 8.30am-12.30pm 4 days per week (no shift on Wednesdays) **It would be a distinct advantage for applicants to be flexible and take on extra hours as the business requires**

Requirements:

  • At least 1-2 years experience in a busy customer service administration role
  • Previous SAP experience a distinct advantage
  • Knowledge of accounting/finance desirable
  • Excellent communication and interpersonal skills
  • Flexibility in approach to working arrangements
  • Own transport would be beneficial

In Return:

  • Hourly rate of €14 per hour
  • Weekly payroll
  • Parking
  • Opportunities to apply for permanent positions internally

Why use Grafton? This may not matter to you when you're looking for a new opportunity, but we just wanted to tell you a little bit about Grafton. We know that finding the right job can be challenging and we have the tools and resources to help you succeed. An established recruitment agency since 1983, we offer permanent and temporary job solutions to lots of different clients in multiple industry sectors in Northern Ireland and Republic of Ireland. For further information please contact the Swords branch on 01-8900190 and apply with your up to date CV by clicking the button.

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