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Reception/ Switchboard Administrator

Location Ballymena, County Antrim
Sector
Job type Temporary
Salary Up to £8.50 per hour
Published 5 months ago
Start date ASAP
Contact Louise McCollum
Job reference BM1601LM_1579194712

Job description

Receptionist/ Switchboard Administrator required for Temporary contract in Ballymena - Mon-Frid 8.30am-5pm - £8.50ph

To assist in the execution and administration of all duties in relation to human resources and reception, switchboard and administrative duties to meet company objectives and key performance indicators.

Reception/Switchboard Function

  • Answer a high volume of calls and maintain a rapid response rate according to agreed standards on a multi-line switchboard and direct calls to their destination without delay, greet customers, answer questions, announce calls and provide directions; perform reception duties in and efficient, professional and courteous manner.
  • Log information on calls received, where required; maintain detailed, accurate records; update by local knowledge and by local means a log of the availability of staff likely to receive inbound calls; establish and maintain effective working relationships with co-workers, supervisors and the general public.
  • File data and perform other routine clerical tasks as assigned and for other departments as needed.
  • Operate a variety of standard office machines, including a personal computer and a variety of computer software, phone, fax, calculator, shredding machine and photocopy machine.
  • Communicate and liaise verbally and in writing between customers/suppliers/visitors/enquirers and relevant staff and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions.
  • Carry out and comply with all company policies, procedures and instructions and any other reasonable duties deemed necessary by the company

Criteria:

  • Excellent communication and interpersonal skills.
  • IT Literate with previous experience with Word and Excel
  • High levels of attention to detail and accuracy
  • A well organised and assertive individual
  • Able to work well as part of a team and in an individual manner.
  • Previous Administration Experience

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