Location Lisburn, County Antrim
Job Type Temporary
Salary Negotiable
Published 5 months ago
Start Date 16.07.19
Contact Claire Gorman
Job Ref NEW/RLP_1562685303

Job Description




The Client: Local Government body based in Co Down, serving local residents

The Role:

Thepostholder will be at the forefront of customer services dealing with the public at reception desk and by telephone.

  • Provision of a full range of receptionist services including dealing with the public in person, by telephone and by email in accordance with the Council's Customer Care standards. Processing incoming/outgoing mail. Operation of the switchboard ensuring calls are correctly diverted and messages received promptly delivered.
  • Operation of a computerised booking/cash system including recording, monitoring and reporting to management all relevant information in relation to bookings and usage. Reconciliation of cash processing lodgements in accordance with Council procedures.
  • Promotion of stock, stock control and merchandising. Promotion of Council services and special events and assisting at events as required.
  • Provision of clerical and administrative support to include word processing, filing and maintenance of records.
  • Ensure all Health & Safety legislation, published relevant guidelines and Council Health & Safety policies and procedures are complied with in relation to the services and activities within the facility to provide a safe environment for employees and contractors
  • To undertake general clerical duties relevant to provide support across the Centre Management Section appropriate to the level of the post.

Hours of work: Over 19.50-30.50 hrs (Shifts: mixture of Days, Evenings & Weekends)


  • Five GCSE passes at Grade A-C, NVQ Level 2 in Administration or equivalent.
  • A minimum of one years' experience in a customer service environment or receptionist post.
  • Where applicants do not hold the qualifications, they must demonstrate a minimum of three years' experience as outline
  • A working knowledge of computer packages to include database experience.


  • Experience in the operation of a computerised booking / cash system

In Return:

  • Rate of Pay: £10 p/hr
  • Holiday Entitlement

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