Receptionist & Sales Advisor - Terenure - Permanent Contract

Location Dublin South, Dublin
Job Type Contract
Salary €24000 - €25000 per annum
Published 6 months ago
Start Date ASAP
Contact Sarah Healy
Job Ref DN 0002574_1547634424

Job Description

Receptionist & Sales Advisor | Healthcare Sector | Permanent Contract

The Client: Located in Dublin South, our client is a health services provider with a well established retail network. Our client is committed to providing simplified services to their clients. They are currently experiencing growth in the market and are seeking a new recruit for their Terenure branch.

The Role: As a Receptionist and Sales Advisor, you will be required to support key functions within the business. You will be responsible for handling a high volume of incoming and outgoing calls to customers in support of marketing campaigns and seasonal promotions and you will also act as the key support for office administration duties. As part of this role there is a focus on delivering the highest levels of customer service, quality and compliance.

Hours of work: 8.45am-5pm Monday to Friday(36.25 hours per week)

Key duties:

  • Handle all incoming and outgoing customer calls and responding to queries in a timely, efficient manner
  • Effectively co-ordinate office administration duties such as daily banking, employee expenses, commission reports
  • Set customer appointments using central diary management system
  • Handle all customer queries in a professional manner
  • Handle sales in branch and processing receipts
  • Co-ordinate business development activities such as following up on missed appointments, generating leads, reminder calls to lapsed clients
  • Management reporting and daily/weekly team meetings


  • Educated to Leaving Cert standard; third level qualification an advantage although not essential
  • At least 1-2 years experience in a busy front-of-house role. Call centre experience would be beneficial
  • Excellent communication and interpersonal skills
  • Proficient in the use of MS Word and Excel
  • Accurate, high speed data entry skills and good typing skills
  • Ability to work independently as well as part of a team
  • Strong organisational skills and multi-tasking abilities
  • Sales/business development experience a distinct advantage
  • Good negotiation skills with the confidence to handle outbound telephone activity to prospective and lapsed clients

In Return:

  • €25k annual salary
  • Commission/bonus structure
  • Pension
  • Staff discounts
  • Excellent career progression opportunities

Why use Grafton? This may not matter to you when you're looking for a new opportunity, but we just wanted to tell you a little bit about Grafton. We know that finding the right job can be challenging and we have the tools and resources to help you succeed. An established recruitment agency since 1983, we offer permanent and temporary job solutions to lots of different clients in multiple industry sectors in Northern Ireland and Republic of Ireland. For further information please contact the Swords branch on 01-8900190 and apply with your up to date CV by clicking the button.

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