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Resource Advisor

Location Belfast, County Antrim
Sector
Job Type Temporary
Salary Up to £9.78 per hour
Published 6 months ago
Start Date 11/03/2019
Contact Gemma Lillington
Job Ref BCC0001384_1551804241

Job Description

Temporary Resource Advisor required for a local government organisation based in Belfast City Centre.

Rate of Pay: £9.78 per hour

Location: Belfast city centre

Hours: 37 hours per week Monday - Thursday 8.30am-4.30pm and Fridays 8.30am-4pm

Duration: 6 weeks to be reviewed

Main duties/Responsibilities:

Duties

  • To promote recycling, re-use and waste minimisation through providing door step advice and education to householders and the business community to increase participation rates in the city's recycling schemes
  • To support the introduction of new recycling schemes and initiatives through raising awareness of environmental sustainability and green issues amongst households and the business community
  • To carry out a programme of work as identified by the Senior Resource Advisor
  • To work closely with the Waste Education and Promotion Officers and other officers involved to ensure the smooth running and delivery of all waste promotion event
  • To undertake participation surveys and to gather a range of information relating to household and commercial recycling schemes, including participation and contamination rate data as directed
  • To assist with the compilation and assessment of data, the monitoring of poorly performing recycling areas and the provision of additional advice, education or pre-enforcement action as directed
  • To assist with the delivery of educational and promotional events such as the annual waste fair, schools events, summer schemes and shopper awareness days and other events
  • To undertake direct marketing activities as and when required
  • To drive as and when required any shared vehicles and ensure they are kept in a clean and roadworthy condition
  • Ensure that all public enquiries are dealt with in a courteous and friendly manner
  • To carry out projects in an efficient and effective manner as directed by the Waste Manager (Education and Business Development) in order to achieve required performance standards

Essential criteria:

  • 5 GCSE's Grades A-C including English or equivalent qualification
  • Full driving licence
  • At least 1 year's recent, relevant experience of dealing face-to-face with members of the public as part of their daily duties

Desirable Criteria

  • Must be able to demonstrate an understanding of waste relating issues
  • Effective oral communication skills with the ability to provide information to and handle complaints from the public effectively.
  • Experience in the application of customer care procedures and the appropriate action to take in sensitive situations
  • Awareness of the importance of responding appropriately to the needs of internal and external customers.
  • Possess a good standard of literacy, the ability to create and maintain computer records and write with clarity.
  • Ability to prioritise work and keep track of tasks using judgement to decide priorities and complete work satisfactorily.

If you are interested and available for this position please upload your CV to the link.

Please note that these roles may be filled quickly but your CV will be kept on file for future similar roles.

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