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Sales Administrator

Location Dublin North, Dublin
Sector
Job Type Permanent
Salary €25000 - €26000 per annum
Published about 1 month ago
Start Date March 2019
Contact Sarah Healy
Job Ref BWR0003_1549626661

Job Description

Sales Administrator | Dublin North

My client is a well established and professional company with over 17 years expertise in supplying high quality goods to the Irish and UK market. They are a wholly Irish owned independent company who have built a market leading position through combining world renowned brands with a strong customer service ethos.

Main Duties of this Role:

  • Answering incoming calls, and distributing to relevant parties
  • Taking and Processing Customer Orders
  • Processing Returns Documentation and Credit/Debit Notes
  • Filing S.O.E's in numerical order.
  • Dealing with all types of Customer queries and complaints
  • Processing Credit Card Payments online
  • Requesting PODs from Delivery companies and sending to customer as required
  • Progressing web orders received
  • Offering customers product knowledge and substitution if required
  • Maintaining customer database to ensure that it is current and up to date
  • Inputting and maintaining customer contract prices
  • Administration around Price Increases
  • Preparation of Quotations, and Pro-forma Invoices
  • Running and distributing Reports relevant to your department
  • Liaising with other internal departments (accounts, warehouse, purchasing, marketing)
  • Supporting the external Sales Team (sending out brochures, samples, quotes, pricelists, flyers etc.)
  • To complete any miscellaneous duties that may be assigned to you by management.
  • Advising customers on promotions

Required Skills/Experience:

  • Customer focused.
  • Have good communication skills, both oral and written with an excellent telephone manner.
  • Good data entry skills paying good attention to detail.
  • Organized and efficient in time management
  • Able to demonstrate good multitasking skills
  • Capability to work under pressure in a fast paced environment
  • Be reliable, flexible and with the tenacity to get the job done.
  • Be enthusiastic and able to use own initiative.
  • Be a Team Player with good interpersonal skills.
  • Demonstrate a keen interest and knowledge of both the products and business.

In Return:

  • 26k DOE
  • Carer progression
  • Full training provided
  • Work in a fun office environment
  • Parking

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