Shipping Sales & Customer Service

Location Belfast, County Antrim
Job Type Contract
Salary Negotiable
Published 9 months ago
Contact Katie Doyle
Job Ref SSCSBC_1548249593

Job Description

Shipping Sales & Customer Service



££ DOE

Grafton Recruitment is currently recruiting for a Shipping sales and customer service role on a MAT cover contract for the world leader in global container shipping.

Our client is looking for a candidate who is experienced in Shipping / Freight Forwarding, who has excellent customer service and ability to work independently.

Role Responsibilities:

  • Preparing and presenting import- export quotations to existing and potential new clients
  • Processing quotations (filing, updating, monitoring) within our internal systems
  • Calculating freight pricing for our range of services for global trades to our clients
  • Ongoing communication with direct clients, freight forwarders and suppliers
  • Working alongside sales colleagues assisting within our sales department team
  • Ensuring high standards of customer service are provided to the business
  • Working in a team environment to support and achieve company objectives
  • Provide a high level of administrative and Data Entry

Essential Criteria:

  • Minimum 5 GCSE & 3+ years' experience in similar role Experience within shipping industry required preferably within container deep-sea
  • Experience of freight pricing terms ( incoterms )
  • Understanding freight calculating, currencies, ocean freight pricing and various rate tables
  • Good general knowledge global shipping trade routes - destinations
  • Excellent communication and customer service skills
  • Excellent I.T. skills Office365, Outlook, Skype, Excel, Word etc
  • Excellent organisational, analytical, prioritisation and problem solving skills, e.g. able to establishing a clear structure to your work to maximise the best use of your time
  • Able to develop good relationships with customers and colleagues
  • Attention to detail and problem solving skills
  • Understanding of importance of data protection and confidentiality
  • Ability to effectively plan and prioritise workflow within the remit of the role

If you meet the essential criteria required for the Shipping Sales & Customer Service please attach your CV below for the attention of Katie Doyle

** If you do not meet the essential criteria your application will not be considered**

Notifications straight to your inbox

We know finding the right job can be challenging. We have the tools and resources to help you succeed.
Get started with Grafton today!

Set Up A Job Alert