Technical Billing Analyst

Location Belfast, County Antrim
Job Type Permanent
Salary £21000 - £23000 per annum
Published 3 months ago
Contact Katie Doyle
Job Ref TBAPN_1553191830

Job Description

Technical Billing Analyst


South Belfast

£21,000 - £23,000

Grafton are delighted to be partnering with a leading Belfast based business in their search for a Technical Billing Analyst. As a Technical Billing Analyst you will work on multiple key processes, you will continually devise analytical, innovative solutions to help our client get maximum value form their billing systems, processes and customer data.

The role responsibilities:

  • Responsible for ensuring billing processes and procedures are followed accurately
  • Responsible for analysing and resolving billing queries
  • Investigating root causes of billing errors and implementing effective solutions
  • Analyse reporting for daily rate checks
  • Monthly creation of Billing Schedule
  • Configuration Changes in Customer Care and Billing system
  • Preparation of agreements for monthly billing
  • Liaising with internal teams

Essential Criteria:

  • Experience of investigating business process and systems issues and providing resolution on same
  • Working knowledge of relational databases and the use of SQL
  • CC&B configuration experience
  • Excellent working knowledge of MS Excel
  • Proven experience in working towards KPIs and meeting deadlines


  • Experience of Salesforce


  • Competitive salary
  • Bonus structure
  • Private healthcare
  • Subsidised Gym Membership

Why use Grafton?

This may not matter to you when you're looking for a new opportunity, but we just wanted to tell you a little bit about Grafton. We know that finding the right job can be challenging and we have the tools and resources to help you succeed. An established recruitment agency since 1983, we offer permanent and temporary job solutions to lots of different clients in multiple industry sectors in Northern Ireland and Republic of Ireland. NIBEL

If you meet the essential criteria please attach your CV for the attention of Katie Doyle.

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