Technical Services Analyst - Event Management
Grafton Specialist Recruitment has been retained to recruit a Technical Services Analyst based in Belfast.
Based in Belfast, My client is a leading player in the IT SaaS industry. With state of the art offices and a culture of empowering their employees, this is a great place to work for someone that wants to progress with a company.
To work as part of the growing team helping to establish any issues via daily tasks and logging these issues accordingly. As a key member of the team you will also be involved in coming up with new ideas and continual improvement of our processes and practices.
The role involves a combination of responsibilities, tasks and deliverables. Responsibilities include:
- Following prescribed daily checklists to locate potential issues within customer environments
- Logging of remediation tickets for issues observed
- Responding to alerts generated by monitoring systems
- Provide feedback on recurring issues
- Work with colleagues to improve proactive checklists
Please note that this job description is subject to ongoing review as new demands and best working practices are considered, agreed and implemented.
- Experience in the IT industry
- Experience and or certification in any of our vendor technologies including VMware, EMC, Cisco, Citrix and / or Microsoft
- Able to work as part of the team and on your own initiative
- Access to a car
You will receive a fantastic package, the opportunity to work for a key player in the industry and the opportunity to develop your career in an environment which encourages support and progression.
Contact Details & Deadline
To be considered for this position, please forward your CV to Steven Cinnamond at Grafton Recruitment by clicking on the APPLY button on this page and attaching your CV.
The Grafton Specialist Team is a dedicated division within Grafton Recruitment, focused on providing Permanent, Contract & Temporary staffing solutions across; Construction, Engineering, Accountancy & Finance, Financial Services & Insurance, Health & Safety, HR, IT, Sales & Marketing, Senior Manufacturing, Procurement & Supply Chain & Medical, Health & Social Care.
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