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TRAINING SUPPORT OFFICER

Location Ballymena, County Antrim
Sector
Job Type Temporary
Salary £10.00 - £10.05 per hour
Published 8 days ago
Contact Carla McCamley
Job Ref BA 086876_1570806675

Job Description

Our client in the Ballymena area are looking to recruit a Training Support Officer to join their team on a temporary basis.

2 positions available:
Post 1= 3-6 months to cover absence
Post 2= until August 2020

Reporting to: Work Based Learning Manager

Main Duties and Responsibilities

  • Monitor trainees/apprentices attendance and progress in line with internal procedures and DfE training guidelines.
  • Source appropriate work placements.
  • Liaise with trainee/apprentice, employers, curriculum teams and Quality Improvement team to ensure quality of provision.
  • Contribute to trainee/apprentice support issues, including PTPs as required.
  • Achieve targets for trainee/apprentice monitoring visits and work placements.

Operational

Ensure that all employers who have apprentices and/or offer work placements to trainees understand the role they and their company play.

  • Source and organise, on an on-going basis, appropriate work placements for designated cohort of trainees/apprentices.
  • Complete and maintain all documentation relating to work placements/apprenticeships in accordance with DfE guidelines.
  • Ensure that the workplace meets general Health & Safety requirements and bring any issues that require attention to the Work Based Learning Manager.
  • Ensure that the employer has current Public and Employer Liability Insurance for the duration of the trainee/apprentice period in training and that a copy of insurance is held on file in the Work based Learning Administration Office.
  • Ensure that all accidents are reported and recorded according to procedures and Health and Safety Executive procedures within the required timescale.
  • Monitor, for designated cohort of trainees/apprentices, attendance and progress in line with agreed targets, using agreed documentation, as designated by the Work Based Learning Manager.
  • Visit trainees/apprentices to an agreed schedule and complete trainee/apprentices progress reviews within the prescribed time frame.
  • Ensure that non-attendance of trainees/apprentices is identified and appropriate remedial action is implemented.
  • Ensure that any lack of progress of trainees/apprentices is identified and appropriate remedial action is implemented.
  • Work with relevant curriculum and student support staff to identify trainee/apprentice support needs.
  • Participate in recruitment, marketing and induction activities for prospective trainees/ apprentices as required by Work Based Learning Manager, Marketing Manager and Student Admissions Manager.
  • Participate in the completion of trainee/apprentice PTPS and progress reviews for designated cohort of trainees.
  • Implement DfE contingency arrangements for those apprentices who lose their jobs in line with agreed DfE procedures, completing all appropriate documentation.
  • Work with student support and relevant pastoral tutor and any other internal teams to initiate any necessary action to ensure the well-being of the trainee/apprentice.
  • Work with curriculum teams to ensure all employers are provided with a training plan for their apprentice/trainee and the e-ptp system is updated regularly.
  • Provide employer/work placement provider with regular feedback on trainee/apprentice attendance and progress and to discuss any issues that may arise.
  • Provide regular feedback to Curriculum teams, Work Based Learning Manager and TSO Team Leader on trainees'/apprentices' progress.
  • Provide on-going induction for trainees/apprentices to ensure awareness of correct procedures and requirements for their specific programme.
  • Ensure all information is passed on to the Work Based Learning Manager, Training Administration Co-ordinator and Work Based Learning Administration Offices as required for the completion of claims and returns to DEL.
  • Participate in team meetings as required by Work Based Learning Manager.

Essential Criteria:

  • At least 1 years experience within the last 5 years of working to support trainees/ apprentices within a Training Organisation
  • Level 4 qualification OR at least two years experience in a role additional to that experience gained in above criterion above
  • Access to suitable transport to undertake the main duties and responsibilities of the role
  • Effective Communication skills
  • Ability to plan, prioritise and manage own workload
  • Ability to contribute to and work as part of a team
  • Competent in the use of Microsoft Office
  • Effective administration skills
  • A clear understanding of the administrative and monitoring processes associated with DFE Training contracts and ability to carry these out in accordance with DFE and other guidelines and deadlines

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