Job Description

Key Account Manager

My client a leader in Engineering are seeking an Account Manager with superb customer facing skills who can sustain and build professional working relationships with existing and potential clients.

Main Duties include:

• Order processing
• Confirm orders and track shipments
• Monitoring of customer orders to ensure deadlines are met
• Meet customers face to face monthly and hold daily update calls with all customers
• Mange all escalated queries and/or complaints
• Database management
• Compile quotations
• Stock Control
• Maintain customer files
• Liaise with the Sales Team

Skills:

• 4 years plus experience in a similar role
• The ability to manage key clients
• Top class customer service
• The ability to prioritise, multi task and plan
• Excellent written and verbal skills
• MS Office Advanced
• SAP