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Location Portadown, County Armagh
Job Type Permanent
Salary Negotiable
Published 9 months ago
Start Date Immediate
Contact Claire Cairns
Job Ref POR000570P_1507109706

Job Description

Based in Portadown a leading supplier of high quality hearing aid technology and hearing tests require an experienced Administration Assistant to join them.

Main Duties/Responsibilities:

  • Provide a high level of professional customer care to all customers/suppliers/colleagues.
  • Manage all inbound and outbound telemarketing calls/leads and ensure weekly/quarterly and annual targets are met.
  • Maintain online diary management system
  • Meet and greet patients on arrival and answer telephone and email enquiries in a courteous and professional manner.
  • Provide administration support and ensure all secretarial actions are accurate and timely
  • Provide support with the preparation of part-accounts and bank lodgements.
  • Administer all post in the Branch, i.e., incoming and outgoing and maintain an up-to-date record of both.
  • Maintain Daily, Weekly and Monthly Reports and attend and actively participant in the Daily Meetings.
  • Liaise with local GP's, ENT's in a professional manner
  • Administer Stock Control to ensure accurate stock levels are maintained and stores are kept tidy.
  • Ensuring all files are kept up-to-date and filed properly.
  • Maintain in-house database daily

Work Experience & Skills Required:

  • A High Level of Proven Customer Service Experience.
  • Strong Communication Skills both written and oral.
  • Excellent Telephone Skills and Manner.
  • Previous Office/Secretarial Experience Essential.
  • Professional Standard of Computer Literacy in particular Microsoft Office Suite.

Personal Characteristics:

  • A team-player with an ability to work on own initiative and under pressure.
  • Takes pride in their work and possesses excellent organisational skills.
  • Good Time Management skills and efficient.
  • A High level of Flexibility.

If you meet all of the above criteria please submit your CV to link provided or call Claire @ Grafton for further information 02838 353335

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