Business Analyst - Banking

Location Dublin City Centre, Dublin
Job Type Permanent
Salary €40000 - €50000 per annum
Published 5 months ago
Start Date ASAP
Contact Lorraine Mooney
Job Ref BK2

Job Description

Business Analyst - Operations

The Business Analyst will provide Business Analysis support in the development and delivery of products, processes and tools to help deliver operational strategy. Will work with business teams to complete project business cases and contribute to the design and delivery of pragmatic business and technical solutions to meet business requirements. The Business Analyst will also support the Change Manager in the timely and efficient delivery of Change objectives and ensure that Policy & Procedural documentation is updated to reflect the Change.

Deliver effective Stakeholder Management and communications.

Key Tasks

Business Requirements:

  • Gather, analyse, define and validate business requirements from multiple stakeholders for development and implementation of banking products, processes and tools
  • Work closely with software developers and business users to ensure they clearly understand proposed requirements and associated functionality
  • Produce process maps, detailed business requirements documentation and business processes and procedures
  • Review and refine functional specifications for development projects in accordance with defined business requirements
  • Obtain requirements sign offs from relevant stakeholders

Testing, implementation and continuous improvement

  • Assist development teams with managing testing defects from identification through to resolution
  • Support both Change and Operational managers to define and deliver training necessary to support operational implementation
  • Provide recommendations on how to improve the user experience and related business process based on business feedback

Delivery Tracking

  • Create a plan for the delivery of business design work for a project
  • Track business design deliverables to ensure timely delivery
  • Keep the Change Manger updated with workstream progress

Team Management

  • Be part of a team with high performance culture within the Change team by setting and achieving high standards


  • Strong track record in a Business Analyst role
  • Proven experience in defining business requirements and specifications from initial Change Request Document to business requirements sign-off
  • Self starter with strong time management, good organisation skills and an ability to work to deadlines and prioritise workload
  • Proven ability to bring together, lead and motivate a team
  • Willing and able to effectively challenge internal and external obstacles
  • Well respected across functions, by peers and management at all levels

Technical Knowledge

  • Strong analytical ability to interpret relevant data with a facts based approach to decision making
  • Broad knowledge of the Banking / Financial Services industry
  • Strong problem solving capabilities

Knowledge and Skills

  • Good communication skills
  • Very good understanding of retail banking practices and processes
  • Structuring, writing and delivery of presentations
  • Excellent command of MS Excel, PowerPoint and process mapping tool
  • Ability to prove office skills