Customer Advisor

Location Belfast, County Antrim
Job Type Temporary
Salary £7.50 per hour
Published 4 months ago
Start Date ASAP
Contact Ciara Bell
Job Ref HSCSA_1491990649

Job Description

Our client currently requires an enthusiastic and motivated Customer Advisor to join their Belfast based team on a temporary basis. Our client is a market leader in the energy sector and is based on Airport Road West in Belfast.

Job details:


-Mon to Fri 0830-1700

-Parking available

-On site canteen, toilets and showers

Job duties will include:

-Responding to incoming telephone calls and emails from the public, company staff and contractors

-Providing guidance, oversight and advice to callers on a wide range of activities

-Updating company systems

-Able to effectively handle queries and complaints

-Dispatching jobs direct to contractors and processing real time updates from engineers

-Contacting potential customers to offer support and practical assistance

Job Criteria:

-Relevant work experience as detailed below or a minimum of 5 GCSEs or equivalent

-Previous experience within an office environment/telephony role

-Assertive, persuasive and well organised.

-Literate and articulate with an excellent telephone manner.

If you wish to apply for this role, please apply here or contact Ciara at Grafton for more information on 02890895824.