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Customer Advisor

Location Bangor, County Down
Sector
Job Type Temporary
Salary £7.2 - £7.50 per hour
Published 6 days ago
Start Date ASAP
Contact Ciara Bell
Job Ref HSCSA_1492615630

Job Description

Our client currently requires enthusiastic and motivated Customer Advisors to join their Bangor based team on a temporary on-going basis. Our client is a market leader in the Customer Experience Management sector. These roles are based on shift patterns depending on the campaign being worked on.

Job details:

-£7.20-7.50/hour

-Monday to Sunday shift patterns

-Parking available

-Childcare vouchers

-Annual salary reviews

-28 days annual leave with length of service days

Job duties will include:

-Responding to incoming telephone calls and emails from the public

-Providing guidance, oversight and advice to callers on a wide range of activities

-Updating company systems

-Able to effectively handle queries and complaints

-Escalating customer queries where necessary

Essential Criteria:

-A minimum of 6 months' experience in Customer Service based roles

-A professional and polite telephone manner

-Assertive, persuasive and well organised

-Literate and articulate with excellent MS Office skills

If you wish to apply for this role, please apply here or contact Ciara at Grafton for more information on 02890895824.