CUSTOMER EXPERIENCE AGENT, DERRY CITY, £14,000
Grafton Recruitment are currently working with a reputable contact centre in Derry City who are recruiting a high number of Customer Service Agents with an immediate start.
Responsibilities will include:
- Taking inbound calls from existing customers looking to upgrade their services
- Ensuring a high level of Customer Service provided to all customers
- Explaining available incentives and promotions to the customer
- Handling enquiries
Candidates will require:
- At least 6 months customer service experience - this could be from retail, hospitality or an office environment
- Good communication skills
- Ability to work as part of a team
- Flexibility to work between the hours of 8am - 10pm Monday - Sunday.
This is an excellent opportunity for candidates from a retail or hospitality background to gain Customer Service experience with a well respected business.
Please apply online or for more information please contact Marc Doorish on 02871 267799.
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