Customer Experience Agent

Location Londonderry, County Londonderry
Job Type Permanent
Salary £14000 per annum
Published over 1 year ago
Contact Marc Doorish
Job Ref DER000526P

Job Description


Grafton Recruitment are currently working with a reputable contact centre in Derry City who are recruiting a high number of Customer Service Agents with an immediate start.

Responsibilities will include:

  • Taking inbound calls from existing customers looking to upgrade their services
  • Ensuring a high level of Customer Service provided to all customers
  • Explaining available incentives and promotions to the customer
  • Handling enquiries

Candidates will require:

  • At least 6 months customer service experience - this could be from retail, hospitality or an office environment
  • Good communication skills
  • Ability to work as part of a team
  • Flexibility to work between the hours of 8am - 10pm Monday - Sunday.

This is an excellent opportunity for candidates from a retail or hospitality background to gain Customer Service experience with a well respected business.

Please apply online or for more information please contact Marc Doorish on 02871 267799.

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