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Customer Service Administrator - Blanchardstown (Temp)

Location Dublin West, Dublin
Sector
Job Type Temporary
Salary €11.00 - €11.50 per hour
Published 4 months ago
Start Date ASAP
Contact Sarah Healy
Job Ref DN 0001900

Job Description

Grafton Recruitment are currently recruiting for a Customer Service Administrator on behalf of their client who specialises in the medical sector. This is a temporary role initially for approx. 2-3 months but may develop into a permanent position in the future. This role will be based in Blanchardstown.

The main duties of this exciting role include:

  • Managing inbound calls in a courteous and professional manner
  • Assisting customers with queries
  • Providing a high standard of customer service at all times
  • Analysing customer account information
  • Generate leads for sales team and up-selling services
  • Liaising with other departments daily
  • Work individually and as a team to achieve targets
  • Ad hoc project work as and when required

Skills/Experience required:

  • Leaving Certificate including 5 passes at Ordinary Level including a pass in Maths and English
  • The ideal candidates will have previous experience in a call centre handling a high volume of inbound and outbound calls
  • Experience in medical/healthcare sector a distinct advantage
  • Excellent communication and interpersonal skills
  • Strong computer skills including MS Office
  • Flexibility in approach to working arrangements

This is an excellent opportunity for an immediate start with an established organisation. The rate of pay on offer is €11.50 per hour and over time is offered regularly. The working hours will be 8.30am-5pm Monday to Friday. Please note that due to the location, own transport is preferable.

For immediate consideration, please forward an up-to-date CV. Please note, interested applicants must be available for an immediate interview.