Customer Service Representative

Location Dublin, Dublin
Job Type Permanent
Salary Negotiable
Published about 1 year ago
Contact Eimear Woods
Job Ref CC77

Job Description

What a typical day might look like:

  • With continued focus on customer experience, you will play a pivotal role in the success of the branch, through building and maintaining relationships with customers, whilst meeting all of their financial needs.
  • You will report to the Branch Manager and be a key figure in ensuring that the company is the leading provider in the local market.
  • You will be proactive in the recognition and referral of new business and sales, and actively pursue cross sales of products to meet weekly activity and sales targets.
  • You have an ability to work successfully as part of a team, and on your own initiative, will see you thrive within this professional and skilled environment, in Branches throughout the Dublin region.

What you must have?

  • Proven experience in identifying sales leads and managing referrals in a regulated, target focused environment is essential to success in this position.
  • In order to give the best advice and deliver a superior customer experience, a QFA qualification, or APA in Savings and Investments, Loans, and Consumer Credit is essential to be considered for this position.
  • You are self motivated, enthusiastic, and you will possess a Bachelor`s Degree in Business or a related discipline. (Level 8 on the National Framework of Qualifications).
  • Customers First Commitment ensuring that customers feel the difference when they interact with the company.
  • Commitment to delivering a differentiated customer experience.
  • Essentially we are doing everything we can to ensure our customers are happy.
  • You recognise the importance of great customer experience.

For more information please click on apply now