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Customer Service Representative

Location Kildare
Sector
Job Type Temporary
Salary Negotiable
Published 2 days ago
Contact Joanne Duffy
Job Ref DW00200T

Job Description

Job Description: Customer Service Representative

Department: Sales

Reporting to: Customer Services Supervisor

Salary: €23,100

PURPOSE

To provide excellent professional service and information to our customers and to accurately process their requests and orders.

DUTIES

  • Answer incoming customer phone calls promptly and professionally.
  • Provide a professional responsive service to our customers who communicate by phone, fax or email to the Company.
  • Handle all queries and requests promptly.
  • Pass on all calls and messages to other key staff in the Company.
  • Provide any product or service information to customers.
  • Process all orders through our computer systems using all computer packages.
  • Assist our Administration team with paperwork.
  • Adhere to Health & Safety standards.

RESPONSIBILITIES

  • Ensure customers are quickly satisfied.
  • Pass all communications and information to relevant persons.
  • Process all orders accurately.
  • To deal with or inform Management of any Health & Safety hazard which you experience in your working day.

Please forward your CV on-line for the attention of Joanne Duffy (Walkinstown Branch)