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Customer Service Officer

Location Belfast, County Antrim
Sector
Job Type Contract
Salary £7.85 - £8 per annum
Published 5 months ago
Contact Paula McClymont
Job Ref UB 0001285

Job Description

Our client, a large well known Banking organisation has a number of positions potentially arising within their busy retail Branch on the Shankill Road area of Belfast.

Both a Part Time and Full Time position are available.

Please note Part Time Work Pattern available is:

Mon /Tues/Thur/Fri 12- 5pm or Mon - Fri 11-3pm

As a Cashier, working regularly in a face to face environment with customers you will provide the highest quality service and offer banking advice on products and services available. This will include providing information on customer accounts and arranging appointments with new and existing customers to advise on additional available products.

Essential criteria:

  • 2 years retail experience and/or relevant working experience in the financial services industry or 5 GCSE passes (or equivalent) at Grades A, B or C, including English Language and Mathematics.

Other significant role requirements

  • Proven ability to deliver excellent customer service in a team based environment.
  • An organised approach to work.
  • Good communication skills
  • Flexibility and a willingness to learn and take ownership of personal performance and development
  • Basic computer literacy and keyboard skills

Pre Employment Screening will be required including a credit reference check.

If you are interested in applying or please send your CV to Paula McClymont at Grafton Recruitment via the link.