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Customer Service Rep / Call Centre Agents

Location Dublin South, Dublin
Sector
Job Type Temporary
Salary Negotiable
Published 5 days ago
Start Date ASAP
Contact Sinead Healy
Job Ref DWSH111017_1507736238

Job Description

Job Title - Customer Service Rep / Call Centre Agents

The Client: Grafton Recruitment is a specialist in the provision of temporary and permanent staffing solutions to clients nationwide. We currently have a vacancy for customer service / call centre agents based in Dublin South.

The Role: Customer Service Rep / Call Centre Agent

Responsibilities:

  • High volume call handling (inbound & outbound)
  • Obtaining client information
  • Verifying information
  • Responding to inquires
  • Managing complaints
  • Troubleshoot significant customer service problems

Hours of work:

Various shifts - Monday to Saturday

Requirements:

  • 1 years experience in a busy call centre
  • Proficient in MS Office
  • Excellent customer service skills
  • Proven track record of working with targets / KPI's

Desirable:

  • Own Transport

In Return:

  • Pay rates between €11-12 per hour
  • Huge room for career progression
  • Great team environment
  • An opportunity to gain experience with a progressive, growing and innovative company

Why use Grafton? We know that finding the right job can be challenging and we have the tools and resources to help you succeed. An established recruitment agency since 1983, we offer permanent and temporary job solutions to lots of different clients in multiple industry sectors in Northern Ireland and Republic of Ireland. For further information please contact the Walkinstown branch on 01-4505288 and apply with your up to date CV by clicking the button.

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