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Customer Support Advisor

Location Newtownabbey, County Antrim
Sector
Job Type Permanent
Salary £14000 - £16000 per annum
Published 6 months ago
Start Date ASAP
Contact Ciara Bell
Job Ref HSCS

Job Description

We currently have an exciting opportunity for a permanent Customer Support Advisor for one of our clients based in Mallusk. Our client is a leading distribution and manufacturing group. Their products include industrial, food and retail packaging, as well as health and hygiene products.

Job Details:

-Permanent role based in Mallusk

-Salary of £14000-£16000 depending on experience

-Parking available

-On job training given

-39 hours per week

-Mon to Fri 0900-1730

-Finish early on Fridays at 1630

Job Duties:

-Taking incoming calls from customers

-Processing customer orders

-Contacting customers to discuss orders/add on additional items

-Maintaining up to date customer databases

-Answering emails

-General admin duties

Essential Criteria:

-At least 6 months customer service experience

-Excellent administrative skills

-High level of customer service skills

-Excellent written and verbal communication

-Proficient in MS Office packages

-Must be able/willing to travel to Mallusk

Please note this job is based in Mallusk, Newtownabbey. If you wish to apply, please click here or contact Ciara at Grafton for more info on 02890895824.