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Danish Customer Service Representatives and Sales Agents

Location Dublin, Dublin
Sector
Job Type Permanent
Salary €27000 - €33000 per annum
Published about 1 month ago
Contact Caoimhe Brady
Job Ref NM17

Job Description

Job Title: Danish Customer Service Representatives

The Client:

We are looking for Danish speakers to join our clients customer support team. Our client is an international internet company with a vibrant culture, who is going from strength to strength!

The Role

Reporting to the Customer Service Team Lead, You will join the CS team in Dublin. A brand ambassador, you will use your excellent skills in communication, influencing and problem solving to assist our customers and help to resolve their inquiries and provide a top quality customer experience. You will be interacting with customers at all stages of the business relationship

Requirements

  • Fluent in Danish ; Proficient in English
  • Enthusiastic, courteous, directive, curious, and positive
  • Customer and solution oriented
  • Excellent communication skills - verbal and written
  • Ability to exercise independent judgement on situations
  • Ability to understanding complex information
  • Ability to work under pressure
  • Ability to handle calls, emails or web chats and take notes at the same time
  • Motivated by your own and team performance in a very number driven environment
  • Experience in a customer oriented environment is a big plus
  • Able to resolve any queries or issues that arise effectively
  • Providing an excellent customer experience

If this role is of interest please apply here or call Caoimhe or Natalia on (01) 5175040,or email us at cbrady@graftonrecruitment.com or nmccarthy@graftonrecruitment.com