Connecting...

Danish/Dutch/Swedish Customer Service Specialists

Location Dublin
Sector
Job Type Permanent
Salary €23000 - €29000 per annum + Free snacks, bonuses, social clubs, etc
Published 6 months ago
Contact Caoimhe Brady
Job Ref CB49_1491582031

Job Description

Swedish/Danish/Dutch Customer Service Superstars


Key Responsibilities

  • Assist clients with advertising through expertise consultation via phone, email and chat (the training is provided)
  • Demonstrate thorough knowledge of all client's products and services
  • Work closely with tools & support teams to deliver fast turnaround on client escalations
  • Present work professionally in a timely & efficient manner within deadlines
  • Engage customer awareness on availability of product updates
  • Other responsibilities as advised by the team leader
  • Requirements:
  • Fluent written & spoken linguistic ability in English and supported market(Danish, Swedish, German or Dutch)
  • Excellent communication soft skills and confidence dealing with customers
  • Comfortable working in an online environment with general computer literacy
  • Strong analytical & problem solving abilities
  • Self motivation to both meet and exceed existing individual & team targets
  • Experience of working in a dynamic & multicultural environment
  • Strong learning skills with ability to self learn


Offer:

  • Vibrant, multi-cultural environment - near city centre
  • Quarterly performance bonus
  • Refer a Friend scheme
  • Employee Assistance Programme
  • Free beverages and snacks
  • Sports and Social club
  • Subsidised Health insurance after Probation
  • Pension scheme after Probation
  • E learning access
  • Tax saver scheme
  • Bike to work scheme - save on your income tax
  • Banking at work
  • Holiday Saving Fund
  • Regular Saving Fund
  • Career Development and progression opportunities
  • Paid Annual Leave
  • Paid Sick Leave after Probation

If this role is of interest please contact Caoimhe Brady at (01) 5175040 or email cbrady@graftonrecruitment.com

Notifications straight to your inbox

We know finding the right job can be challenging. We have the tools and resources to help you succeed.
Get started with Grafton today!

Set Up A Job Alert