F/t Permanent Service Controller Administrator

Location Lisburn, County Antrim
Job Type Permanent
Salary £16000 - £19000 per annum
Published 8 months ago
Contact Tanya Lyttle
Job Ref LIS000593

Job Description

F/t Perm Service Controller Administrator required for prestigious company based in Lisburn.

Duties will include:

  • Responsibility for all service administration and service requirements.
  • Taking calls from customers and scheduling work accordingly.
  • Raising job cards
  • Raise purchase orders
  • Ensuring the correct closure of all job cards from service engineers is carried out.
  • Inputting and logging all remote engineers time on/off jobs
  • Distributing closed job cards to the appropriate administrator for processing
  • Running work-in-progress reports for tracking job status and liaise with the Aftermarket Manager.
  • Utilising tracking systems for locating service engineers, running reports for efficiency on a weekly basis.
  • Supporting other members of the service team to ensure the smooth day-to-day running of the department.
  • Taking the appropriate action with out of hours breakdown calls, dispatching engineers etc.
  • Ensuring all monthly invoices are processed to customers allowing financial continuity within the department.

Essential criteria:

  • Must have at least 2 yrs similar experience
  • Excellent communication skills
  • Access to a car due to clients location

Salary £16000 - £19000 (depending on experience)