F/t Permanent Service Controller Administrator

Location Lisburn, County Antrim
Job Type Permanent
Salary £16000 - £19000 per annum
Published over 1 year ago
Contact Tanya Lyttle
Job Ref LIS000593

Job Description

F/t Perm Service Controller Administrator required for prestigious company based in Lisburn.

Duties will include:

  • Responsibility for all service administration and service requirements.
  • Taking calls from customers and scheduling work accordingly.
  • Raising job cards
  • Raise purchase orders
  • Ensuring the correct closure of all job cards from service engineers is carried out.
  • Inputting and logging all remote engineers time on/off jobs
  • Distributing closed job cards to the appropriate administrator for processing
  • Running work-in-progress reports for tracking job status and liaise with the Aftermarket Manager.
  • Utilising tracking systems for locating service engineers, running reports for efficiency on a weekly basis.
  • Supporting other members of the service team to ensure the smooth day-to-day running of the department.
  • Taking the appropriate action with out of hours breakdown calls, dispatching engineers etc.
  • Ensuring all monthly invoices are processed to customers allowing financial continuity within the department.

Essential criteria:

  • Must have at least 2 yrs similar experience
  • Excellent communication skills
  • Access to a car due to clients location

Salary £16000 - £19000 (depending on experience)

Notifications straight to your inbox

We know finding the right job can be challenging. We have the tools and resources to help you succeed.
Get started with Grafton today!

Set Up A Job Alert