F/T Temp Charity Store Manager

Location Ballynahinch, County Down
Job Type Temporary
Salary Negotiable
Published 21 days ago
Contact Tanya Lyttle
Job Ref LIS0042321_1491491117

Job Description

F/T Temp Charity Store Manager required in Ballynahinch

Hours: 40 (Mon-Sat)

Rate of Pay: £8.35ph

Purpose of the role:

To be responsible for the running and management of the Charity Shop, providing a high quality retail outlet that will promote the ethos and activities of the charity as well as raising funds for the Charity.


  • Maximise the shop income
  • Manage the stock - ensuring stock is of sufficient quantity and quality
  • Deal with the recycling of unsold items and stock rotation
  • Price and sort stock appropriately
  • Work with your team to encourage and motive them to maximise profits and generate stock
  • Provide support and training to the shop volunteers
  • Deliver outstanding customer service to members of the public visiting the store
  • Ensure the shop is clean and tidy and shop displays are kept up-to-date
  • Ensure weekly records of sales are kept and an audit trail maintained
  • Effectively recruit, develop and retain volunteers
  • Maintain a visual presence in the town and with the local community
  • Ensure complaints and/or errors are promptly resolved, dealt with and learned from
  • Be creative - presenting the shop in a bright and attractive manner, coming up with fresh ideas to ensure donations of quality stock continue
  • Maintain the shop as a safe environment for all staff, volunteers and visitors; liaising with staff and volunteers as appropriate to ensure that any potential breaches are resolved promptly
  • Be responsible for ensuring adherence to Health & Safety regulations, raising incidences of Health & Safety non-compliance with appropriate Trustee
  • Ensure adherence to all Employment Regulations and Procedures
  • Be an ambassador for the charity, supporting and endorsing the aims of the organisation when interacting with members of the public and colleagues

Critical Skills:

  • Exceptional people skills - ability to make the shop a place that people want to visit
  • Good communication skills - ability to communicate well with customers, volunteers and Trustees
  • Ability to use initiative and take responsibility, prioritise work accordingly through excellent time management, planning and organising skills
  • Marketing and Fundraising ideas
  • Good numeracy skills
  • Awareness of relevant commercial and Employment legislation


  • At least two years' experience of managing a retail store - Essential
  • Experience of managing a charity store - Desirable
  • Working with a team of volunteers - Essential
  • Experience of working in a customer service environment and delivering a high level of excellent customer service - Essential
  • Experience of managing a team of people - Essential

Why use Grafton?

This may not matter to you when you're looking for a new opportunity, but we just wanted to tell you a little bit about Grafton. We know that finding the right job can be challenging and we have the tools and resources to help you succeed. An established recruitment agency since 1983, we offer permanent and temporary job solutions to lots of different clients in multiple industry sectors in Northern Ireland and Republic of Ireland.

If you meet the essential criteria, please send your CV across or contact Tanya Lyttle on 028 9266 7585.

Tanya Lyttle

Senior Recruitment Consultant

028 9266 7585