German Lead Generation Agent

Location Dublin City Centre, Dublin
Job Type Permanent
Salary €22000.00 - €23000 per month
Published 2 days ago
Contact Caoimhe Brady
Job Ref CB45

Job Description

German Sales Agent - Lead Generation

Our client is a dynamic and fast growing telemarketing and research company providing demand generation services to the IT industry.

The main aim of the role is to generate sales leads and help companies become more aware of their IT needs. The role is based in Dublin city centre, close to Jervis luas stop.

The operation is international, covering several time zones and the German speaking agents work from 8am to 4pm Monday to Friday.

Role responsibilities:

Represent the company and brand positively while communicating with all potential clients
Make professional outgoing calls to prospective clients
Research and build customer's interest in the services and products available
Engage the client on calls to share information and conduct surveys
Gather and record accurate client details
Maintain and update database as new information is gathered
Follow-up calls with clients with completing and checking database information
Complete thorough updates and hand-overs with team-members and team leaders
Contribute to projects, process improvements, and other duties as required


Strong Leaving Certificate or equivalent
Third Level Qualification an advantage
Evidence of success with clients in telemarketing and/or in sales
Experience in dynamic contact centre work environment an advantage
Experience working with Microsoft office package i.e. Excel, Word and Outlook
An enthusiastic and respectful manner with clients
Clean and confident communication skills
An ability to listen to the client and judge how to respond helpfully and calmly
Friendly with an ability to quickly build rapport with the clients
Target-driven and motivated with a proven track record of success with clients
Very good computer skills with an ability to use standard office packages

For more information on this German role and other multilingual roles please contact Caoimhe Brady in Grafton recruitment on 01 517 5040