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Dutch and German Lead Generation Agents

Location Dublin
Sector
Job Type Permanent
Salary €23000.00 per month
Published 10 days ago
Contact Caoimhe Brady
Job Ref CB45

Job Description

Dutch and German Sales Agents - Lead Generation

Our client is a dynamic and fast growing telemarketing and research company providing demand generation services to the IT industry.

The main aim of the role is to generate sales leads and help companies become more aware of their IT needs. The role is based in Dublin city centre, close to Jervis luas stop.

The operation is international, covering several time zones and the Dutch and German speaking agents work from 8am to 4pm Monday to Friday.

Role responsibilities:

  • Represent the company and brand positively while communicating with all potential clients
  • Make professional outgoing calls to prospective clients
  • Research and build customer's interest in the services and products available
  • Engage the client on calls to share information and conduct surveys
  • Gather and record accurate client details
  • Maintain and update database as new information is gathered
  • Follow-up calls with clients with completing and checking database information
  • Complete thorough updates and hand-overs with team-members and team leaders
  • Contribute to projects, process improvements, and other duties as required


Requirements:

Fluent German or Dutch
Strong Leaving Certificate or equivalent
Third Level Qualification an advantage
Evidence of success with clients in telemarketing and/or in sales
Experience in dynamic contact centre work environment an advantage
Experience working with Microsoft office package i.e. Excel, Word and Outlook
An enthusiastic and respectful manner with clients
Clean and confident communication skills
An ability to listen to the client and judge how to respond helpfully and calmly
Friendly with an ability to quickly build rapport with the clients
Target-driven and motivated with a proven track record of success with clients
Very good computer skills with an ability to use standard office packages


For more information on these Dutch and German roles and other multilingual roles please contact Caoimhe Brady in Grafton recruitment on 01 517 5040