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German Technical Support Specialists

Location Cork, Republic of Ireland
Sector
Job Type Permanent
Salary €23000 - €24000 per annum + plus bonuses, relocation, free snacks, etc
Published 4 months ago
Contact Deirdre O'Brien
Job Ref DO73_1497618259

Job Description

  • German Customer Support Agents Needed in Cork


    The Client
    Our client is a multinational company who works in tandem with global brands to create new customer and technical support teams.

    The Role
    We are looking for German speaking talented and techie minded individuals to join a new team. Full training will be provided and there will be great chances for progression and career development. The right person will be dealing with the clients of the global brand in the German market, helping them with any queries and issues that may arise. The role will involve answering emails and calls in a timely manner,

    Requirements

    Fluent in German and fluent in English
    Great customer service experience
    Good understanding and interest in electronics
    Excellent verbal and communication skills, with excellent attention to detail and listening skills
    Proven problem solving ability in a timely manner
    Ability to multitask and prioritise
    Willingness to learn and ability to work as part of a team
    Able to cope in a target based environment
    Able to work shifts
    Desirable
    Up to 6 months previous experience of technical support or 1 year or more customer support experience

    In Return

    23,100€ salary a year plus bonuses
    Permanent contract after probation
    Free snacks and drinks
    Career Progression
    Continuous training and development
    Relocation package if necessary from abroad


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