Inside Sales and Account Management Executive

Location Belfast, County Antrim
Job Type Permanent
Salary £20000.00 - £22000.00 per annum
Published 2 months ago
Start Date ASAP
Contact Ross McConville
Job Ref RM476_1497882801

Job Description

Sales and Account Management Executive

Grafton are recruiting on behalf of a leading communications company for a Sales and Account Management Executive. Our client requires a proactive, target driven; customer focused individual. The key role will be to proactively manage and grow revenues from our customer base as part of the program of customer retention and revenue growth.


* Proactive telephone prospecting, building, winning & Account Management of existing customer base to meet targets
* Maintaining high levels of customer satisfaction
* Management of and sales to allocated inbound prospects to meet targets
* Taking direct occasional face to face customer meetings where required
* Direct outbound prospecting to follow up marketing campaigns
* Maintain high levels of contact with the allocated customer and prospect base
* Taking a proactive approach to existing accounts, maintaining and growing revenues and ensuring customers' expectations are met
* Working effectively as part of the sales team
* Adhering to the policies and procedures within the Company Integrated Management specially ISO9001:2008 and ISO27001:2013
* Accurate completion & submission of customer order paperwork
* Attend all sales meetings and training courses as and when required by Management
* Keep fully up to date with product knowledge and the comparable services provided by competitors
* Carry out such other duties as required by your Line Manager, and are within your knowledge and capabilities

Essential Criteria:

* 2 years telephone sales and account management experience
* 1 year working within the B2B marketplace
* Educated to GCSE level with passes in English and Maths
* Strong organisation skills to manage workload
* Proven ability to develop new business and manage existing accounts base
* Excellent inter-personal and influencing skills, with a pro-active work-based approach
* Self-starter with drive to succeed
* Ability to work under pressure

Desirable Criteria:

* Experience working within the telecommunications/ICT sector
* An understanding of the developments in the telecommunications market
* Good working knowledge of Microsoft office packages to include word, excel