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Meter Reader

Location Newry & Mourne, County Down
Sector
Job Type Temporary
Salary Negotiable
Published 2 months ago
Start Date 17/10/2016
Contact Caroline Poland
Job Ref CHS0003517

Job Description

Meter Reader

Newry

Key Activities - Duties & Responsibilities:

  • Reading, recording and reporting on meters within the NI Water billing system including
  • Recording and submitting reads using handheld units and PC/laptop
  • Reporting data inaccuracies
  • Reporting issues that prevent reads from taking place, damage to or visible faults with meters, stopcocks and meter boxes and raising jobs to rectify such issues.
  • Installation of new meters
  • Assisting with metering projects where required
  • Provide operational cover for Meter Reader colleagues during absence periods
  • Liaison with those with which there is a Key Working Relationship (as below)

People Activities

  • Ensure good time management of day to day activities
  • Actively contribute towards the achievement of team KPI's
  • Perform to clear and agreed team and personal goals, provide regular feedback on performance against these goals
  • Ensure a high level of compliance and customer service is delivered
  • Maintain regular communication with those with which there is a Key Working Relationship (as below)

Business Activities

  • Ensure that key processes are uniformly followed, maintained and improved where appropriate
  • Assist in Business Improvement projects / Continuous Improvement particularly in those relating to KPIs

Essential Criteria

Applicants MUST be able to demonstrate in their application form and where necessary at interview:

  • 2 GCSE's in English & Maths or equivalent at Grade C or above
  • Basic knowledge and working experience of using computer applications such as Microsoft Outlook and Internet Explorer or similar.
  • Previous experience and working knowledge of reading revenue bearing meters and identification of meter types within a utility environment
  • The ability to interpret basic technical drawings/knowledge of mapping systems, eg Google Maps
  • A current valid driving licence which will enable you to fulfil your responsibilities.
  • A requirement to participate in an out of hours on-call and overtime rota as well as a requirement to work overtime; including weekends and public and privilege holiday.

Desirable Criteria

  • A knowledge and understanding of the range of services provide by NI Water Field Services
  • A minimum of 12 months experience working in a utility based company
  • Experience in a customer interface environment.

If you meet all of the above criteria and available for this temporary assignment please submit your cv to cpoland@graftonrecruitment.com by Monday 10th October. CV's received after this time will not be accepted.