Meter Reader

Location Newry & Mourne, County Down
Job Type Temporary
Salary Negotiable
Published 21 days ago
Start Date 17/10/2016
Contact Caroline Poland
Job Ref CHS0003517

Job Description

Meter Reader


Key Activities - Duties & Responsibilities:

  • Reading, recording and reporting on meters within the NI Water billing system including
  • Recording and submitting reads using handheld units and PC/laptop
  • Reporting data inaccuracies
  • Reporting issues that prevent reads from taking place, damage to or visible faults with meters, stopcocks and meter boxes and raising jobs to rectify such issues.
  • Installation of new meters
  • Assisting with metering projects where required
  • Provide operational cover for Meter Reader colleagues during absence periods
  • Liaison with those with which there is a Key Working Relationship (as below)

People Activities

  • Ensure good time management of day to day activities
  • Actively contribute towards the achievement of team KPI's
  • Perform to clear and agreed team and personal goals, provide regular feedback on performance against these goals
  • Ensure a high level of compliance and customer service is delivered
  • Maintain regular communication with those with which there is a Key Working Relationship (as below)

Business Activities

  • Ensure that key processes are uniformly followed, maintained and improved where appropriate
  • Assist in Business Improvement projects / Continuous Improvement particularly in those relating to KPIs

Essential Criteria

Applicants MUST be able to demonstrate in their application form and where necessary at interview:

  • 2 GCSE's in English & Maths or equivalent at Grade C or above
  • Basic knowledge and working experience of using computer applications such as Microsoft Outlook and Internet Explorer or similar.
  • Previous experience and working knowledge of reading revenue bearing meters and identification of meter types within a utility environment
  • The ability to interpret basic technical drawings/knowledge of mapping systems, eg Google Maps
  • A current valid driving licence which will enable you to fulfil your responsibilities.
  • A requirement to participate in an out of hours on-call and overtime rota as well as a requirement to work overtime; including weekends and public and privilege holiday.

Desirable Criteria

  • A knowledge and understanding of the range of services provide by NI Water Field Services
  • A minimum of 12 months experience working in a utility based company
  • Experience in a customer interface environment.

If you meet all of the above criteria and available for this temporary assignment please submit your cv to by Monday 10th October. CV's received after this time will not be accepted.